REFUND POLICY
Effective Date: October 18, 2024
Euro Assets and Holding Ltd is committed to ensuring customer satisfaction. This Refund Policy outlines the conditions under which refunds are processed.
1. Refund Eligibility
Requests must be made within 14 calendar days of payment.
Services must not have been fully rendered or completed.
The refund request must be related to services paid directly to Euro Assets and Holding Ltd.
2. Non-Refundable Items
Custom consultancy services once initiated.
Advisory or compliance sessions already delivered.
Any third-party fees paid on your behalf.
3. Request Process To request a refund:
Email us at info@euroassetsandholdingltd.com with subject line “Refund Request – [Your Name/Company]”.
Attach proof of payment and a clear explanation of the request.
Our team may request further documentation to validate your claim.
4. Refund Evaluation and Processing
Refunds will be evaluated within 5 business days of receiving a complete request.
Approved refunds are issued via the original payment method.
Processing time may vary depending on financial institutions, typically 7–10 business days.
5. Exceptions and Disputes
We reserve the right to deny refund requests that are fraudulent, abusive, or violate the terms of service.
Unresolved disputes may be escalated through legal or mediation channels under UK law.
Euro Assets and Holding Ltd reserves the right to update this Refund Policy at any time. All updates will be posted to our official website.